Thank you for visiting Nazflowersandgifts.com.au. We are committed to respecting your privacy every time you shop with us. This privacy policy outlines Naz’s collection and use of personal information, and if at any time, you choose not to accept the terms of this policy, you must not access the site. For further details, you can read below to know how we use and disclose personal information.

What Type Of Personal Information Do We Collect?

Naz Flowers and Gifts collect information through website, social media accounts and our mobile applications, telephone communication, email discussions, and other forms of communications including text messaging as well. For you to place orders, make purchases, or transactions, interact with our customer care team; we may require or ask you to provide us with your information. These may include your name, date of birth, registered phone number, payment information, rewards program information, and others.

Purchase & Recipient Information

When you’re placing an order with us, we may require your credit card information, billing address information, and a personalised note that you wish to add, also the address landmark that you provide about the recipient for the gift or purchase you make through us.

Social Media Sites & Third Parties

Naz may also receive information via social media sites. For instance, if you access our services through a third-party connection or Instagram, Twitter, Facebook, by subscribing or linking your account to us; we can get your name, birthday, gender, and the email address associated with your account.

So, before you purchase through such third-party platforms, please consult with the third party's website for further information before you link or connect to our services and on how to secure your privacy settings on that site. We have no control over such third party websites.

How Naz Flowers and Gifts Use Your Information?

Customer satisfaction is our topmost priority, and we may use personal information to facilitate your use, including receiving, processing, fulfilling and delivering your purchases. We may use your information to identify you whenever you log on to our website. To provide a better experience, and to personalise your shopping. For example, we may also use personal information to protect our rights, privacy, safety, allow us to pursue available remedies or limit the damages that we may sustain.

Moreover, our sales team will send you e-mail communications or promotional offers to your registered email address. If you do not want to receive such communications from us, you can unsubscribe from us.

 

Our Cookie Policy

At Naz Flowers and Gifts, we may collect information from you by using cookies. It helps us customise our operations to meet your specific needs and preferences by gathering your information about you. Almost, every web browser accepts cookies. If you want to prevent your computer from accepting our cookies, you can disable them. However, if you do disable our cookies, you may not take full advantage of all our online features or access certain sections of our services such as shopping cart.

How Do We Collect And Use Location-based Data?

When you access the NFAG Services through your mobile phone or app, we may access, collect, monitor the information regarding the location of your mobile device. Location data helps us to determine your general geographic location through your IP address. You may control whether location data is shared with us through your mobile device, application or browser settings. Some features of our location, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

Does Naz Flowers and Gifts Share Personal Information With Third Parties?

Yes. We share information with our florists and vendors to fulfil and deliver your purchases. We may share and process your information with third parties who act as our agents, suppliers, vendors, and service providers. You must acknowledge that the collection, transfer, management, storage, and processing of personal information may be undertaken by these NFNG third parties for the fulfillment of our services and other business purposes. The NFNG Third Parties are given the information they need to perform their designated functions.

How Do You Contact Naz Flowers And Gifts If You Have A Concern With This Privacy Policy?

At Naz Flowers and Gifts, we take your privacy concerns seriously. If you have questions regarding this Privacy Policy, please contact us at: